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Solving the Mystery of the Missing ConfigMgr Reports
- Open 1602 ConfigMgr console, expand Monitoring / Reporting / Reports.
- Determined some reports are missing. In this case, all were present up to “Software Updates – B Deployment Management“. All folders and reports after that were not present
- Opened SQL Management Studio, connect to ReportServer database, run “select * from dbo.Catalog” to confirm returned rows. Compare with a “normal” 1602 site server with the RSP role.
Steps to resolve
- Confirm that the service account used for the SCCM/SSRP connection is a member of the correct SQL roles for the correct databases.
- Confirm that the account has permissions to the correct folders. (in our case, the domain service account was added to local Administrators and the NTFS permissions were properly configured)
- Run, MOFCOMP.exe C:\Program Files (x86)\Microsoft SQL Server\120\Shared\SqlMgmProviderXpSp2Up.mof (note: the number in red varies by the version of SQL Server installed. For 2014, it is 120).
- Remove the Reporting Services Point role within the ConfigMgr console
- Reboot the server
- Add the Reporting Services Point role back, and monitor srsrp.log to confirm the reports being recreated.
- Verify reports within the console
- Verify reports within the web reports site.
- Eat and drink
- Dance naked.